Pictures From My Staycation

Wait.  First, a question:  Exactly how is staycation defined? I have a feeling a real staycation is one of those things where you remain within the walls of your home and have more fun than a barrel of monkeys, playing table tennis and computer games.  Whatever. That wasn’t exactly what I did this weekend.  I stayed at a hotel located within a couple of miles of my home, and did nothing in particular besides take photos and look for cheap places to buy nutritious meals. I also read miscellaneous stuff and solved the Saturday New York Times crossword.  I had neglected to … Continue reading Pictures From My Staycation

When Hotels Disappoint

Please don’t accuse Dave Hill — or me — of overstating the crisis. Rest assured, we’re all strong enough to handle this.  Perspective is absolutely essential, though. Regardless of how bad this gets, remember that the heroes who help us navigate the confusion and disillusionment of travel are not to blame.  Policy decisions are made by cowards who never show their faces in the hallways, guest elevators or restaurants of hotels. The employees we see during our stay are suffering as much as the rest of us.  Some of them may be suffering more, if a guest causes damage or … Continue reading When Hotels Disappoint

Troubleshooting With Hotel Reservations

During my recent visit to New York City, I stayed in a Midtown hotel. The room was overdue for renovations, but it was in a nice hotel.  I was very comfortable. The only glitch was with the reservation, which I learned was incomplete when arriving with heavy bags I’d carried after the E train stalled at W. 50th Street and 8th Avenue. Initially, I wasn’t allowed to check in.  The problem was resolved within a few hours, but after sitting up all night on an airplane I was too exhausted to keep the situation in perspective.  The check-in representative and … Continue reading Troubleshooting With Hotel Reservations